How hotel property management systems communicate with channel managers and online travel agencies. With the proper setup, you can have your system up and running in a few days. Avoiding common mistakes in the beginning stages of your PMS setup is imperative.
Avoid Inaccurate Room Mapping
When a property owner begins setting up their property management system PMS, a common mistake is mapping the rooms improperly. By mapping your PMS system the correct way, you will have a smooth transition when you integrate with online travel agencies OTA.
How To Map Your Rooms
The term mapping means rooms must have standard labels. Standard room labels for each room will ensure your software and channel manager communicates with most OTAs using the same labels across all channels. By mapping your property correctly you will have fewer double bookings and seamless communication.
Examples:
King Bed
Queen Bed
Double/ Twin
Full Bed
What About the Specialty Room?
Poolside views, and mountain views, are rooms priced at a higher rate and should be set up after your system has been mapped. Many OTAs offer these upgrades but they are all slightly different. It does not seem fair to the property owner at times, however, it is how the system works. The rooms must match all systems exactly. Expedia requires this yet AirBnB is designed for each room type to be different. By not following this procedure your availability will not synchronize and cause double booking.
Setting up your property management systems is not a small task. Proper planning integrations will ensure a smooth operating system. We at LAAYRWEB enjoy what we do. Send us an email if you have any questions. We are always happy to assist in any way possible.
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